Who we are

At Schreiber Mulch & Materials, accessible from www.schreibermulchmaterials.com, customer privacy is very important to us. This Privacy Policy explains the procedures Schreiber Mulch & Materials uses, including private information that we must collect. If you have any questions, please contact the main office at 804.966.1251.

This Privacy Policy is applicable for online usage from Schreibermulchmaterials.com only, not third party websites or channels. This policy statement was created with the help of Rocket Lawyer and TermsFeed.com.

Consent

By using our website, Schreibermulchmaterials.com, you agree and consent to our privacy policy.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may request additional information about you such as your name, email address, phone number, delivery address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

All of the gathered information will be used to create delivery estimates, as requested by the customer.

How we use your information

We use the information we collect in various ways, including to:

  • By contacting Schreiber Mulch and Materials at 804.966.1251 for questions regarding products or delivery, you are “opting-in” to receiving confirmation text messages regarding verification for delivery process. Verification may include, but is not limited to, address, order or payment confirmation, photo proof of delivery, or any other questions related to the order placed. Schreiber Mulch and Materials will never text marketing or promotional messages. This is strictly for answering questions or providing delivery updates. You may opt-out anytime by responding via text message “opt-out”.
  • Send you text messages: When calling Schreiber Mulch and Materials, if we are unable to answer the phone, the caller will receive an automated text message stating: “Sorry we missed your call. Please call back again later, or respond to this message with questions.” Furthermore, we may request the customer to send pictures of the delivery location. Schreiber Mulch and Materials will also send text messages to verify delivery address, phone number, email address or other information related to products or deliveries. By contacting Schreiber Mulch and Materials, you are agreeing to receive text messages. You may opt-out anytime by responding via text message “opt-out”.
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Purchases. We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).
  • Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
  • Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
  • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events. 
  • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities. 
  • At Schreiber Mulch and Materials, we will never sell or share customer information with external organizations without consent. In order to prevent that from happening, we have dual verification logins for our office staff, which limits access to sensitive customer details to prevent unauthorized sharing of your information.

Log Files

Schreiber Mulch and Materials follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Schreiber Mulch & Materials.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Schreibermulchmaterials.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that SchreiberMulchMaterials.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

SchreiberMulchMaterials.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

SchreiberMulchMaterials.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.